2. Bu kodu
açılış etiketinin hemen sonrasına yapıştırın:Customer: Fenerbahce
Category: BPO
Operation Language: Turkish
Technology: Qua Services (CPM)
Our aim was to work with Fenerbahce to improve the quality and consistency of their communications with their supporters. We aimed to improve the loyalty of the fans by improving their experience when dealing with the contact centre, focusing on a proactive, customer satisfaction-based process.
Who is Fenerbahce?
The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer’s needs and always aim to become a valued and strategic partner.