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Customer: LC Waikiki
Category: Inbound, Outbound, Chat
Technology: CX, GenAI
Acting with the vision of becoming one of Europe’s three most successful clothing brands, LC Waikiki aims to provide its customers with a faster, more effective, and personalised service.
At Procat, we provide a contact centre service equipped with contact infrastructure and artificial intelligence-supported technologies to meet the needs of a broad customer base and maximise customer satisfaction.
Who is LC Waikiki?
LC Waikiki is Türkiye’s leading fashion retailer, operating with the mission of “Everyone Deserves to Dress Well” and reaching a worldwide customer base. The brand, the market leader in 23 countries, aims to offer quality and stylish clothing products at affordable prices domestically and internationally with its more than 1,200 stores.
The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer’s needs and always aim to become a valued and strategic partner.
