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At Procat, we go beyond traditional approaches, proposing innovative and tailored call centre solutions specifically to the intricate requirements of our customers. Our commitment is to deliver better contact centre management for a better CX for companies.
Our solutions are designed to meet and exceed our clients' expectations, ensuring efficiency, satisfaction, and success in every interaction.
Would you be ready to elevate your customer experience? At Procat, we go beyond conventional outsourcing.
Enhance your operational efficiency, elevate service quality, and deliver exceptional CX.
We provide cutting-edge contact centre technologies and bespoke software solutions to elevate your customer experience.
A world-class contact centre right in the heart of Istanbul, one of Europe’s largest metropolises!
More DetailsWe conveyed our experience in the field of the contact centre to whole new geography.
More DetailsOur London office is a gateway to a dynamic network of new business opportunities within the contact centre sector.
With this strategic expansion, we aim to explore untapped market opportunities and expand our footprint in the dynamic realm of the contact centre industry.
We are replacing our conventional business cards with digital ones.
We offer solutions and technologies that increase...
To make technology accessible to everyone, we donate technology...
We bring about public-benefit projects by cooperating...
15% of our employees have been with us for at least...
By establishing motivation teams, we prepare surveys...
R&D Centre: We have customisable technologies and an experienced technology team.
We prioritise growth through niche operations, regardless of their size.
We strive to offer an excellent CX at all times, regardless of the scale of the operations.
We can establish additional sites and deliver top-notch service to meet your needs wherever needed.
We are highly experienced in recruiting in all the languages you need.
The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer’s needs and always aim to become a valued and strategic partner.
