About Us

We are here to
create a better CX

Since 2004

The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer’s needs and always aim to become a valued and strategic partner.

 

Our values are TRUST, QUALITY and COLLABORATION…
 
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At Procat, we go the extra mile, leveraging our expertise to deliver better contact centre management for an enhanced Customer Experience (CX) for companies.

Scalability

Our services are scalable to adapt to the changing needs of your business, ensuring flexibility and seamless growth.

Cost-Effectivity

Enjoy cost savings without compromising on service quality, making outsourcing a strategic advantage for your company.

Why should you work wıth us?

Our Approach

01

Reliable Brands, Niche Projects

We prioritise growth through niche operations, regardless of their size.



02

Tailor-made CX Solutions

We strive to offer an excellent CX at all times, regardless of the scale of the operations.


03

Multilingual HR expert

We are highly experienced in recruiting in all the languages you need.



04

CX centres where you need

We can establish additional sites and deliver top-notch service to meet your needs wherever needed.


Procat

Our Milestones