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Customer: Koton
Category: BPO
Technology: Qua Services (CPM)
Operation Language: Turkish
In our Koton operation, our most important goal is to keep customer satisfaction and sales rates at the highest levels possible by providing uninterrupted and fast service to Koton customers. In line with this goal, we provide world class customer service, 7 days a week.
Who is Koton?
Koton is Türkiye’s leading fashion apparel retailer with over 10,750 employees, over 300 stores and 370,000 sqm retail space, offering high fashion content and a local touch in women, men, kids and accessories collections.
The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer’s needs and always aim to become a valued and strategic partner.
