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Product Development
Qua Services enables enterprises to monitor the performances of employees and the quality of processes in real-time with its applications.
Evaluate calls or business performance of users and easily create result sheets from quality forms.
Create user performance charts by specifying criteria, formulas, and data sources.
Monitor the problems you or your customers request, solve quickly and evaluate your service level.
Create exams with the answer options you want, when you want. Rate your users. Include the exam results into a scorecard.
View your data connected to the Qua Platform in any format you want. Share with users or download.
Create tasks with an administrator or team members, share them with a user, and view the entire workflow.
Calculate your employees’ entitlements based on accurate data. Reduce manual checking and use of Excel, and avoid delays at the end of the month.
Save all the information of your employees regularly and securely. Easily manage your personnel from anywhere.
As a leading outsourcing contact centre company, we leverage Qua Services' power to revolutionise how enterprises monitor employee performances and assess process quality in real time.
Through its innovative applications, Qua Services provides a dynamic platform that empowers us to enhance operational efficiency, elevate service quality, and deliver exceptional customer experiences.
With Qua Services, we ensure that every interaction is a testament to our commitment to excellence.
The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer’s needs and always aim to become a valued and strategic partner.
